Mandarin Oriental Hotel Group has enhanced its mobile communication to luxury travellers around the world with the launch of “MO Hotels,” a new travel application available on the iTunes App Store. Designed for iPhone/iPod touch and compatible with iPad, the complimentary app offers travellers the ability to make or modify “real-time” reservations, review detailed hotel information, explore destination guides and more.
“This new travel application allows guests easy access to Mandarin Oriental while on the move,” noted Christoph Oberli, Vice President of E-Commerce at Mandarin Oriental Hotel Group.
With stylish design, rich media content and a ‘real-time’ booking tool, the application delivers a premium user experience. Importantly, a range of dynamic content is available offline, resulting in an app that works seamlessly without network signal coverage.
Mandarin Oriental is renowned for providing guest-centric technology throughout its properties worldwide and the launch of its first mobile application broadens the Group’s reach to its tech-savvy clientele. The Group also has a successful presence in the emerging social media marketplace, with extensive Facebook and Twitter feeds for the brand and individual hotels as well as a dedicated YouTube channel.
“Our guests are increasingly interested in the tools of technology to simplify their busy lives and connect to other like-minded travellers,” concludes Oberli. “A successful digital strategy adds another dimension to the guest experience.”
Available globally and downloadable free of charge, Mandarin Oriental Hotel Group’s iPhone application is found in the Travel category of the iTunes App Store at www.itunes.com/appstore
Source = Mandarin Oriental Hotel Group