Altira Macau Celebrates 5 Years of Service Excellence

 
 
  Exterior of Altira Macau
 
  Altira Macau, a contemporary luxurious casino hotel, celebrates 5 years of service excellence and an impeccable five-star reputation as Asia’s leading luxury hotel with the launch of a host of special offers and promotions for loyal customers.
 
  Special offer at Altira Spa launched in a show of appreciation to loyal customers
   

New promotional packages launched in a show of appreciation to loyal customers

Altira Macau, a contemporary luxurious casino hotel, operated by a Macau subsidiary of Melco Crown Entertainment Limited ("Melco Crown Entertainment") (SEHK: 6883) (Nasdaq: MPEL), celebrates 5 years of service excellence and an impeccable five-star reputation as Asia’s leading luxury hotel with the launch of a host of special offers and promotions for loyal customers.

The “5 Years of Service Excellence” Online Contest at www.altiramacau.com, which runs from April 27 to May 31, 2012, offers Altira Macau guests the opportunity to win attractive prizes including hotel accommodation, MOP3,000 credit card spending credit, a smartphone as well as other fabulous giveaways.

Other promotions include the “5 Years of Service Excellence” hotel package, special offers at the award-winning Altira Spa and Chinese restaurant Ying, Italian restaurant Aurora, authentic Japanese tempura restaurant Tenmasa, contemporary Japanese teppanyaki restaurant, Kira and our stylish 38 Lounge.

Mr. Lawrence Ho, Co-Chairman and Chief Executive Officer of Melco Crown Entertainment, said, “Altira Macau is the first property developed by Melco Crown Entertainment and is a foundation of the vision and commitment of the group to transform Macau into a world-class multi-dimensional travel and leisure destination.”

Altira Macau has established an international reputation as one of the finest luxury properties in Macau, with world renowned recognition for its superior quality and exceptional service. Awards garnered by Altira Macau include the Forbes 5 Star Award in both lodging and spa categories for 3 consecutive years, a hattrick at the Asia Pacific Hotel Awards 2011 for “Best Spa Hotel Asia Pacific”, “Five-star Best Hotel Macau” and “Five-star Best Spa Hotel Macau”, as well as an award for “Best Luxury Hotel in Macau” in the TTG China Travel Awards 2010. Aurora was honored with one Michelin star in 2010 and 2011 in the MICHELIN Guide Hong Kong Macau whilst Ying was also awarded a Michelin star in 2009.

Mr. Shane O’Flaherty, President of International and Ratings Forbes Travel Guide , said, “Over the past 5 years, Altira Macau has created a unique service culture that makes the guest feel special each and every time they stay at the property.   This is a testament to the commitment of the staff that always keeps the guest at the forefront of their mind always finding ways to enhance their stay.  Congratulations to the staff at Altira Macau for their ongoing dedication to Forbes Travel Guide Five-Star Service!” 

Mr. Lawrence Ho expressed, “It is truly amazing to see what Altira Macau has achieved in merely half a decade. These past 5 years of landmark successes and growth would not have been possible without the continued support of the Macau SAR Government, the local community especially in Taipa, our industry partners, our loyal customers and, last but not least, a team of passionate colleagues completely dedicated and committed to upholding the highest standards possible every minute of the day.”

In line with Melco Crown Entertainment’s efforts to give back to the Macau community through its strong corporate social responsibility schemes, Altira Macau has stood firmly behind award-winning energy conservation and carbon reduction initiatives and was bestowed the “Energy-saving Concept” Grand Award for the highest electricity saving in the Macau Energy Saving Contest. Altira Macau’s volunteer team also regularly joins hands with different charitable organizations every month in caring for the needy and the community.

 
     
 

Source = Altira Macau
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