BusinessTips

Just what are you selling?

Incorporating the answer to a consumer need into your travel agency’s mission statement will almost certainly ensure a following of enthusiastic consumers.
BusinessTips

Customer care commitment

Here are some suggestions on providing your staff members with guidelines on how to better care for (and retain) clients. Please feel free to tailor this to suit your own business.
BusinessTips

How to respond to negative reviews online

When a negative review is posted, it is important that you respond immediately to show that you care about your customers, you’re listening and that you take their feedback seriously.
BusinessTips

Manage procrastination with better time management

          Manage procrastination with better time management   Why do today what you can put off until tomorrow – or, better still, never do at all?! If you thought that was a management tip, then yo...
BusinessTips

Keep your customers with email

          Keep your customers with email   Email marketing enables you to proactively communicate with your existing customers instead of passively waiting for them to visit your website, store or ca...